Commission Rules & Regulations
How a licensed office must run: who supervises, where other people's money goes, what an ad must say, how commissions are paid, which papers go to whom, and what the Commission can do about violations. Together with agency (Unit 3), this is the biggest block of the NJ state exam.
0 Why this unit is worth the most points
The NJ state section of the PSI exam has 30 questions. From PSI's NJ Candidate Information Bulletin (updated Feb 1, 2026):
Inside the 30 NJ-state questions (red outline = Units 2 & 3 territory)
PSI's 13 topics under "Statutes and Rules Governing Licensee Activities"
📘 What the book's Unit 2 covers
Confirmed: Unit 2 is "Commission Rules and Regulations." That title appears in the book's table of contents (an earlier edition), in a NJ school's class schedule and homework for the book, and in study decks titled "Unit 2." The 18th edition's own table of contents isn't online. These section headings come from the earlier edition, so the 18th's may differ slightly:
- License law and rules
- Place of business
- Trust account (escrow account)
- Regulation of documents
- Broker business relationships
- Broker and salesperson
- Advertising
- Price-fixing
- Probation, suspension and revocation
- Key Terms Review + Review Questions
Inferred: study decks built on the book also list buyer rebates, free offers, Do-Not-Call and CAN-SPAM, so those are included here. One school calls its matching chapter "Legal Aspects of Real Estate." That's the school's label, not the book's. Agency relationships, the Consumer Information Statement and "transaction broker" are in this unit's decks too, but they're taught on the Unit 3 page.
Heads-up: the book came out in mid-2024. Since then, a 2024 law changed how brokers are paid, and the Commission revised its rules effective Jan. 20, 2026. Where it matters, this page says what changed and what to answer. A 19th edition is now listed for sale; if she has it, the unit order may differ.
1 Must-know numbers
Unit 2 questions love deadlines. Tap each dashed box to reveal it.
🔒 Escrow money
- Others' money goes into the trust account within: 5 business days
- The trust account must be at: an authorized financial institution in NJ
- Broker's own commission goes into the business account within: 5 business days
- Advance fee over $25 → itemized accounting within 90 days
- Trust records reconciled at least: quarterly
- Credit-card deposits allowed only for rentals of: 125 days or less
🗄️ Records
- Escrow and transaction records kept: 6 years
- Unaccepted offers & expired listings that never led to a deal: 6 months
- Proof behind payment figures in an ad: 12 months after the ad last ran
- Broker–salesperson agreement & pay accountings: 6 years
🏢 Offices & pay
- Main-office supervisor on site at least: 5 days a week
- Broker personally at an office at least: 1 day a week
- Branch office supervisor must be a: broker-salesperson
- Salesperson's share paid within: 10 business days of the broker's receipt
- Written accounting to a departing salesperson within: 30 days
📄 Listings, offers, contracts, ads
- Report a new listing to the MLS within: 48 hours
- Written offers to the seller within: 24 hours
- Phone acceptance put in writing within: 24 hours
- Attorney review lasts: 3 business days
- Licensee may prepare sales contracts for homes of: 1 to 4 units (and vacant one-family lots)
- Promotion worth more than $1,000 → written disclosure
⚖️ Discipline
- Fine, first violation: up to $5,000 · each later one: up to $10,000
- Written notice before a suspension/revocation hearing: at least 10 days
- Temporary suspension: notice at least 24 hours before · full hearing within 30 days
- Violation number that can make someone a "repeat offender": 3rd
- Report a conviction or indictment to the Commission within: 30 days
📅 Newer rules (2026)
- Change of branch-office supervisor reported within: 48 hours
- Instead of a paper pocket card, a licensee may carry: a digital copy of the license on a phone or tablet
From the Commission's rule update effective Jan. 20, 2026 (R.2026 d.020). Probably not in the book.
2 Offices & broker supervision
The broker is responsible for everything done under the license, wherever it happens. Each office needs a named supervisor.
🏢 Main officerequired for every NJ resident broker
- In New Jersey, open to the public during usual business hours
- Supervised full-time by the broker or a broker-salesperson
- Supervisor is physically there 5+ days a week (vacations and emergencies excepted) and has no other job during those hours
- Holds the business records and the license displays
🏬 Branch officeoptional · needs its own branch license
- Supervised by a broker-salesperson, full-time. Never a plain salesperson.
- Supervisor's name is on record with the Commission
- Supervisor changes → report within 48 hours (2026 rule)
- Posts the branch license, the "office supervisor" name, and all licensees there
🏠 Offices in a homepossible, with conditions
- A broker's office in a residence must be separate from the living quarters, with its own outside entrance visible from the street
- No broker office in a salesperson's home, and no branch office in a broker-salesperson's home
- Salespeople may not advertise a "home office"
🪧 The sign outside every office
Firm name + the words "Licensed Real Estate Broker". A corporation or LLC also shows its broker of record's name. A sole-proprietor broker shows their own name.
👀 How much must the broker be around?
- The broker must personally oversee the business and be physically at the main or a branch office at least 1 day a week.
- Running things only by phone or mail for a long time can be treated as "lending" the license, which is prohibited.
- Every transaction is under the broker's ultimate supervision, and no escrow money moves without the broker's express authorization.
- A broker-salesperson who supervises an office still isn't the one ultimately responsible. The broker is.
3 Escrow: other people's money
Earnest money, rent and security deposits belong to clients and customers, not the broker. They go into a separate trust (escrow) account, fast.
🚧 Commingling = mixing
The rules count all three of these as commingling:
- Mixing principals' money with the licensee's own
- Not depositing others' money promptly (5 business days) into a separate trust account
- Not promptly segregating money held for others
Not commingling: a clearly nominal amount of the broker's money kept in the trust account to keep it open or cover bank fees.
Conversion is different: actually using clients' money for yourself. The Guaranty Fund (Unit 1) exists for victims of conversion and embezzlement.
🗂️ Escrow fine print
- Name it: the account is titled "trust account" or "escrow account," and those words appear on its checks and deposit slips.
- Interest: the broker may not keep or use interest earned on others' money. (A separate interest-bearing account for one specific deal is allowed.)
- Salesperson's job: accept only cash or a check payable to the broker, and hand it to the broker immediately.
- Signers: the broker of record (or sole-proprietor broker) must be a signer. Extra signers can only be actively licensed broker-salespersons or salespersons.
- Credit cards: only for short-term rentals (≤ 125 days), into a separate special account. Not for sales deposits.
- Bills paid from escrow need written authorization.
- Shaky seller? If there's reason to doubt the seller can perform or return a deposit, safeguard it (e.g., an escrow with a lawyer or bank) or get the buyer's separate signed acknowledgment of the risk.
- Advance fees over $25 (e.g., for advertising): give the client an itemized accounting within 90 days.
- Records: keep 6 years, at the main NJ office (or the branch that has the account). Paper or electronic. The Commission may inspect and copy them.
- Files stay put: a salesperson who leaves can't take any transaction files.
Sources: N.J.S.A. 45:15-12.5 to 12.8 and 45:15-17(d), (o); N.J.A.C. 11:5-4.2 and 5.1 to 5.5. Neither sets a step-by-step procedure for disputed deposits, so this page doesn't either. Use the book's discussion for that.
4 Advertising: legal or violation?
The rules apply to every kind of ad: print, signs, websites, email, social media, business cards. Main idea: the public must always be able to tell which licensed broker is responsible.
Call my home office, 12 Elm St. 5
Harbor Homes 6
- 1Can't say "sold" until closing. Before that: "under contract."
- 2Payment figures need "approximate/estimated" and "to a qualified buyer." No town given, either: the ad must name the municipality.
- 3Free offers are OK, but never through a lottery, contest, game or drawing.
- 4An agent's personal phone needs the broker's office phone too.
- 5Salespeople can't advertise a "home office." Only licensed main/branch offices.
- 6The broker's name must be more prominent than the agent's.
- 1Broker's registered business name, most prominent, plus a word showing it's a brokerage ("Realtor," "broker," "real estate agency").
- 2After attorney review and before closing, the ad says "under contract." Municipality named.
- 3Qualifying words + "to a qualified buyer." Broker keeps proof for 12 months.
- 4Free/discounted offers are allowed. Worth over $1,000? Give a written disclosure of any conditions.
- 5Agent's license status shown, broker's office number included.
The rest of the ad rules, at a glance
| If the ad… | Then it must… |
|---|---|
| is placed by anyone in the firm | Show the broker's regular business name (as registered with the Commission). An agent's ad shows the agent's licensed name and the broker's name, with the broker's more prominent. |
| shows the firm's name | Follow the name with a word that says it's a brokerage, like "Realtor," "broker" or "real estate agency." "Realty" or "Real Estate" alone doesn't count. Exception: lawn signs on 1–4 unit homes. |
| is an agent's or a team's website | Show the broker's office phone or a clear link to the broker's site. |
| mentions a commission rate or amount | Include the state's negotiability statement. Current rule (2026): "In New Jersey, broker compensation is fully negotiable and not set by law." Older wording, likely in the book: "In New Jersey commissions are negotiable." |
| says the firm is licensed by the Commission | Immediately add: "Licensure does not imply endorsement." |
| advertises another broker's exclusive listing | Have the listing broker's prior written consent (MLS/internet sharing that the seller authorized in the listing counts). |
| uses a franchise name | Show the local firm's own name and "Each office is independently owned and operated" (not needed on yard signs, small classified ads or business cards). |
| is a written CMA (comparative market analysis) | Say it is not an appraisal. |
| is placed by a referral licensee | Say "Services limited to referring prospects to broker." (see Unit 1) |
| expresses any preference based on race, religion, sex, disability, etc. | Not allowed, ever. (Fair housing gets its own unit.) |
👥 Teams
A "team" is a group of agents inside a brokerage. It is not its own brokerage. DOBI Bulletin 22-07 (2022) reminds teams:
- The broker supervises every team member, not the team leader.
- Members are paid by the broker, never by the team leader.
- No team "satellite office" unless it's a licensed, supervised office.
- Team ads and websites follow every ad rule: broker's name more prominent, and the office phone or a link to the broker.
📞 Calls & email (federal rules)
Study decks for this unit also cover these. They're federal (FTC) rules, and the national part of the exam lists Do-Not-Call too.
- Do-Not-Call: check lists against the National Registry every 31 days. No sales calls before 8 a.m. or after 9 p.m. Past customers may be called for 18 months after a transaction; people who inquired, for 3 months. Never call again anyone who asked not to be called.
- CAN-SPAM (marketing email): no misleading headers or subject lines, identify it as an ad, include a physical postal address and an easy opt-out, and honor opt-outs within 10 business days.
🎯 Practice: legal ad or violation?
5 Commissions, rebates & inducements
Unit 1's rule still holds: clients pay the broker, and the broker pays the salesperson. This unit adds the paperwork, the deadlines, and who else may (or may not) get money.
📝 The broker–salesperson agreement
Signed by both before the salesperson does any brokerage work. Employee or independent contractor is fine. It must state:
- The commission rate or split
- Pay within 10 business days of the broker's receipt (or once the funds clear, or on a schedule the agreement spells out)
- What's paid on deals that close after she leaves
- Changes count only if in writing, signed by both
Late pay → the broker owes a written explanation. She leaves → a written accounting within 30 days. The broker keeps all of it 6 years.
🏷️ Paid through her own LLC
- A salesperson or broker-salesperson may form an LLC (or other entity) to receive commissions, and the broker may pay that entity.
- The entity must be registered with the Commission first ($50). She must own it. One entity per licensee, and it can't be shared with a team.
- It doesn't change who supervises her. She's still licensed under, and paid by, her broker.
Newer than (or brand-new to) the book: the LLC option comes from a 2021 law, but its registration rule only took effect in Aug. 2024, and P.L.2025, c.271 (Jan. 2026) clarified it. Older material may say a salesperson can be paid only by her broker, period. That's still the core rule. The LLC is just where the broker sends her pay.
Who may receive money from a broker?
| Payment | OK? | The rule |
|---|---|---|
| Rebate of part of the commission to a buyer of residential property | ✓ | Only the broker gives it, and only to the purchaser. Agreed in writing at the start (e.g., the buyer agency agreement). Disclosed to all parties, including the lender. Broker recommends a tax professional. Paid at closing as a credit or a check from the closing agent. Can't depend on using the broker's other services (like its mortgage company). An ad for rebates must carry a tax notice in type at least as big as the ad's. |
| Rebate to anyone else (the buyer's relative, a friend who "helped") | ✗ | The rebate exception covers the residential purchaser and "no other third party." |
| Referral fee to a broker licensed in another state with a real office there | ✓ | Allowed (Unit 1). |
| "Thank-you" fee to a past client, neighbor, or home inspector for a referral | ✗ | No paying unlicensed people. Doing so violates N.J.S.A. 45:15-17(k). |
| Free or discounted services in a promotion (free inspection, coupon off the commission, cash) | ✓ | Allowed, but never by lottery, contest, game, prize or drawing, or by giving away a lot. Benefit over $1,000 → written disclosure no later than when the offer is made. |
| Kickback from a lender, title company or inspector for merely referring a customer | ✗ | Pay must be for real services beyond the referral, and disclosed in writing. Referring a buyer to an affiliated lender also needs a written "you are under no obligation" notice. |
| Broker pays agents a bonus for steering buyers to the in-house mortgage company | ✗ | No extra pay, prizes or higher splits for mortgage referrals. |
| Seller offers a $1,000 bonus to "whichever agent brings a buyer" | via broker | The agent can't take it directly. It's paid to the agent's broker, who pays the agent. |
6 Listings, offers & contracts: who gets what, when
Paperwork rules follow one idea: everyone gets a copy of what they sign, right away, and nothing is open-ended.
🗓️ From listing to closing
⚖️ Attorney review: 3 business days
A licensee may prepare the sales contract for a 1–4 family home or a vacant one-family lot. It must carry the attorney review clause, starting with a large-print heading at the top of page 1. So must a licensee-prepared residential lease of 1 year or more.
- Count from delivery of the signed contract to buyer and seller. Skip Saturdays, Sundays and legal holidays.
- Either side's attorney may disapprove, by notice to the broker(s) and the other party within the 3 days. Otherwise the contract binds as written.
- Buyer and seller may agree in writing to extend the period.
- Leaving the clause out = unauthorized practice of law.
How the notice is sent: the rule's clause still says certified mail, telegram or personal delivery. Since Conley v. Guerrero (NJ Supreme Court, 2017), fax, email, personal delivery, or overnight mail with proof of delivery also work. The Commission's 2026 rule update didn't change the clause.
What the paperwork must contain
| Document | Required | Never |
|---|---|---|
| Listing agreement | Definite expiration date · copy to seller at signing · commission-split notice with the split filled in · MLS's full name (if listed in one) · for 1–4 family: the "you have the right to negotiate the fee" statement in larger print | Net listing (broker keeps everything above the seller's price) · preprinted commission rate · automatic renewal |
| Licensee-prepared sales contract (1–4 family, vacant 1-family lot) | Attorney review heading + clause · names/addresses for notices · Megan's Law statement · off-site conditions notice | Preprinted commission rate |
| Licensee-prepared residential lease (1 year or more) | Attorney review heading + clause | — |
| Waiver of Broker Cooperation (seller doesn't want other firms involved) | Signed by the seller, made part of the listing, copies to the seller. Without it, the listing broker must cooperate: MLS within 48 hours, pass along other firms' offers, no unreasonable showing limits (requiring appointments through the listing office is OK). | Pressuring the seller into it · treating other brokers unfairly even with the waiver |
| Licensee's own purchase or sale | The contract of sale discloses that she's licensed (and, when selling, her ownership interest) | Buying or selling without disclosing |
7 Prohibited conduct: the list behind "which is a violation?"
The License Act's grounds for discipline (N.J.S.A. 45:15-17, items a–t) plus the Commission's "prohibited activities" rules. Learn the pattern, not the letters.
✓ Allowed
- Depositing a buyer's check on business day 4
- A small amount of the broker's own money in the trust account for bank fees
- A broker's buyer rebate, agreed in writing up front and paid at closing
- Free or discounted services in a promotion (no drawings)
- A licensee selling her own house, disclosing her license and ownership in the contract
- A salesperson filling in a sales contract for a 1–4 family home, with the attorney review clause
- Setting your own firm's commission policy
- Paying a referral fee to a broker licensed in another state
- Being paid through her own Commission-registered LLC
✗ Violation
- False promises or a substantial misrepresentation
- Acting for more than one party without all of them knowing (Unit 3)
- Failing to account for or pay over others' money
- Commingling, or not keeping a separate trust account
- No fully signed listing copy for the client, or a listing with no definite end date
- Promotions by lottery, contest, game, prize or drawing
- Paying any commission or fee to an unlicensed person (beyond the exceptions)
- A salesperson taking pay from anyone but her broker
- Using the name or logo of an organization you don't belong to (e.g., REALTOR® without membership)
- Buying or selling for yourself without disclosing your license in the contract
- Getting a license by fraud · not cooperating with an investigation
- Not reporting a conviction, indictment or criminal charge within 30 days
- Kickbacks, price-fixing, blockbusting · any fraud or dishonest dealing
🎯 Practice: allowed or violation?
8 Discipline: from complaint to sanction
The Commission investigates on its own, and must investigate a verified written complaint. Each transaction counts as a separate violation.
🪜 The sanctions
🚨 Emergency tools: when money is missing
If there's prima facie (on-its-face) evidence that a licensee failed to account for others' money or commingled:
- Temporary suspension before a full hearing, with at least 24 hours' notice (phone or writing) and a chance to be heard
- Full evidentiary hearing within 30 days
- For a broker: the Commission may freeze some or all of the broker's bank accounts, serving the banks within 10 days
- Suspension continues past 30 days, or the license is revoked → within 10 days the Commission asks Superior Court to take the frozen funds, released only by court order
Crimes: "awaiting trial" vs. "convicted"
| Indicted (before trial) | Convicted | |
|---|---|---|
| What the Commission does | MAY suspend, pending trial (its choice) | MUST revoke, "forthwith" |
| Which crimes | Murder, kidnapping, aggravated sexual assault or a registrable sex offense, robbery, burglary, arson, any theft offense, bribery, racketeering, drug distribution, forgery, conspiracy to defraud, similar offenses, or any crime tied to real estate work | Forgery, burglary, robbery, theft (except shoplifting), conspiracy to defraud, similar offenses, any crime tied to real estate work, or a registrable sex offense |
| Licensee's duty | Report the indictment, charge or conviction to the Commission within 30 days (Unit 1). | |
Ripple effects
🎯 Practice: can the Commission do this?
9 Exam traps & how to beat them
10 Practice quiz: 40 PSI-style questions
Original questions written to match the exam format and Unit 2 topics. Tap an answer to see why it's right. Your score bar shows the 70% passing line.
11 Key-term flashcards
Tap to flip. Mark "Got it" to hide the ones she knows. Progress is saved on this device.
Sources & how this was checked
The textbook isn't online, so this page is built from what the book's Unit 2 covers (its table of contents, school materials and study decks based on it) and the laws and exam the book teaches. Facts were checked on Oct 16, 2026, including the Commission's Jan. 20, 2026 rule changes, which Cornell's copy of the rules doesn't show yet. If the book and this page disagree, tell me and I'll check. The law sometimes changes after a book prints.
- LAW Real Estate License Act, N.J.S.A. 45:15 (official text, NJ Legislature): § 45:15-3 and 3.1 (who can sue, out-of-state referral fees), 3.2 (written agreement), 12 (offices, signs), 12.5–12.8 (trust accounts, interest, accepting money), 14–15 (license custody; broker revoked → agents suspended), 16 and 16a–b (who pays salespeople, LLCs, buyer rebates, rebate ads), 17 (grounds and penalties), 17.1–17.2 (temporary suspension, account freeze), 18 (hearing notice, appeal), 19 (guilty knowledge), 19.1–19.2 (conviction, indictment)
- LAW Commission rules, N.J.A.C. 11:5 (Cornell LII): 4.1 agreements & pay · 4.2 supervision · 4.3 license lending · 4.4 main office · 4.5 branch office · 5.1 trust accounts, commingling · 5.2 · 5.3 advance fees · 5.4 records · 5.5 inspection · 6.1 advertising · 6.2 contracts & listings · 6.4 duties to public & licensees · 6.8 lender affiliation · 3.16 LLC registration · 7.1–7.7 prohibited activities · 8.1 restitution, re-exam · 11.x hearings, temporary suspension
- LAW 2026 rule changes: adoption notice, 58 N.J.R. 804(b), eff. Jan. 20, 2026 and its 2025 proposal (branch supervisor change in 48 hours, digital license copy, new ad wording)
- LAW Newer laws: P.L.2024, c.32 (compensation, open-house sign; DOBI Bulletin 24-11) · P.L.2025, c.271 (bill text) · DOBI entity-registration FAQ · DOBI Bulletin 22-07 (teams)
- LAW Federal: FTC Telemarketing Sales Rule guide (Do-Not-Call) · FTC CAN-SPAM compliance guide · Attorney-review notice methods: Conley v. Guerrero, 228 N.J. 339 (2017), summary
- EXAM PSI New Jersey Candidate Information Bulletin (updated 2/1/2026): state content outline and item counts
- BOOK Unit title and headings: Library of Congress table of contents (earlier edition) · Center for RE Education homework (Unit 2 question topics) · CRE class tracker · Brainscape "Unit 2: Commission Rules and Regulations" deck · Signature RE School outline (18th ed.) · 18th ed. listing